Shipping Information

We know your packages are important to you and we endeavour to ship out your order as soon as possible.

Our dispatch time 1-3 business days.

NSW weekends and public holidays are not included in the business day turn around.

Once your order is dispatched you will receive tracking updates directly from Aus Post. If you cannot find these emails, please check your junk or spam folders.  


To receive your order before Christmas, order before the following dates using these shipping methods.


NSW, QLD, SA, TAS, ACT: order before 18th Dec

WA, NT: order before 13th Dec



NSW, QLD, SA, TAS, ACT: order before 11th Dec

WA, NT: order before 6th Dec



Standard Shipping - Estimated 2-8 business days* - Delivery Charge $11

Express Shipping - 1-4 business days* - Delivery Charge $15

Free Standard Shipping  - Estimated 2-8 business days*- Free for orders over $150 AUD value

*Business days after your order has been dispatched

Estimated delivery times are to be used as a guide only, and do not take into account any possible delays. 

Please note Australia Post Express Shipping and Standard Shipping may require a signature upon delivery.

If you are located within NSW/ACT or the national Express Post Network (most metropolitan areas), this means Next Business Day Delivery for majority of customers.

Shipments in regional areas outside the Next Business Day Network take 2-8 business days.

By Chelsea Collective. is not responsible for any shipping delays once your order has left our facilities and handed over to Aus Post.

If you have enquires regarding the movement of your tracking number, please contact Australia Post directly through their website.